SIP Trunking

SIP Trunking offered to design the empower service providers for better services customers in markets not covered by their own network.

Benefits of SIP Trunking:

• Eliminates the need for Basic Rate Interfaces (BRI), Primary Rate Interfaces (PRI) and gateway connections to the PSTN.
• SIP trunk provide 1500 lines which are better than traditional trunks. Thus, SIP trunking is economical per line than the traditional PSTN gateway.
• Provides more control and trace calls to the cheapest service provider based on country codes.
• Delivers both voice and data over the same connection by optimising the bandwidth utilisation.
• Maintains the uniform IP based network for all communication means rather than having separate networks and multiple service providers.
• Allows configuring IP address forwarding if SIP trunk fails.

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Dedicated Collaboration solution

Today’s global enterprises recognise the absolute need for seamless communication to support growth across borders, which is why our private cloud collaboration services, offers you the best-in-class services your organisation deserves.

• Achieves global reach through multiple PoPs, with in-region regulatory compliance.
• Allows remote access and BYOD support, thus boosting enterprise productivity and mobility with IP based communications.
• Seamless interoperability between standard based on-premise UC deployment and cloud-based UC apps ensures maximum efficiencies.
• Increased ROI from existing UC investments
• Ensure to leverage the benefit from managed services ensuring the reliability and better usage across the network.

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VOIP

Future IT services we provide VoIP services which are being a tough competition to traditional PSTN based voice technologies. VoIP has several advantages over PSTN calls

• Cost effective- Economical than general PSTN voice calls
• Data service – As VoIP is available in a digital form , operators can offer several complementary services.
Benefits of VoIP services
Provides you the high-quality service by transmitting all your communications through one internet port.
Just need on-site equipment and IP phones to get started.

Hosted on the cloud and requires no hardware
Audio & Video Conferencing
Improve your business across the globe with our Conferencing Technology
Now host you meetings with an email and an embedded button over audio and web conferencing. Just a click for the participant to join in.

• Easy to connect, communicate, and collaborate with employees as well as customers worldwide,
• Share the PDFs, computer screens, PowerPoints, and other materials quickly in simple manner.
• Participants can log in with any device PC, Mac, tablet or smartphone.

 

INSTA CC

We host Contact Centre Solutions which is designed to deliver the completely new customer experience
Benefits of Insta CC

• Powered by modular solutions by connecting with customers around the globe with our single solution which      offers modular, pre-integrated Contact Centre applications, hosting, data connectivity and voice minutes.
• Enhance customer experience with deploys on-demand virtually anywhere in the world, and enables you to offer real-time, personalised and accurate responses to customers and contacts.
• Our hosted contact centres allow you to manage and mitigate risk and guarantee your customers security using our constantly evolving end-to-end and carrier-grade SLAs.

 

AMAZON CONNECT

Amazon Connect is the cloud-based self service based contact center that makes the business easier to deliver better customer service at a lower cost. Amazon Connect uses similar technology which is used by Amazon customer service associates across the world to power millions of customer conversations. The easy and interactive graphical interface in Amazon Connect makes it easier for non-technical users to draft the contact flows for managing agents and track performance metrics without requiring any specialized skills. There are no up-front payments or long-term commitments and no infrastructure to manage with Amazon Connect; customers pay by the minute for Amazon Connect usage plus any associated telephony services

 

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